Jail Control Systems Maintenance

Service Request

Your jail control system is the backbone of your facility’s operations — and it runs 24/7 without a break. To keep it performing at its best, preventative maintenance is critical. At Sydaptic, we offer reliable, efficient, and expert-level maintenance services designed to prolong system life, reduce downtime, and keep your facility secure at all times.

Whether your control system is newly installed or decades old, Sydaptic delivers tailored maintenance solutions that ensure consistent performance and long-term value.

Why Preventative Maintenance Matters

A correctional facility never closes, and its systems never rest. Over time, even the most advanced equipment will experience wear. Routine maintenance helps identify small issues before they become major — and costly — problems.

With Sydaptic, our preventative maintenance services include full system inspections, testing of all inputs and outputs, software evaluations, and on-the-spot repairs if needed. We carry replacement parts on hand during every service visit to ensure rapid repairs and minimal disruption to your operations.

Comprehensive Maintenance Plans

We offer flexible maintenance plans based on your facility's size, system age, and operational needs. Choose from our 2-year or 5-year preventative maintenance agreements, both designed to reduce unexpected costs and extend the life of your system.

Our Maintenance Programs Cover:

Door controls and interlocks
Lighting and utility controls
Intercom and paging systems
Video surveillance systems
Inmate phone access and controls
Shower, commode, and tank controls
Touchscreen and interface performance
System backups and programming checks

Each plan is custom-tailored to your facility, whether you operate a county jail, state prison, or detention center.

Expert Technicians. Rapid Response.

Sydaptic’s field technicians are highly trained, experienced, and ready to serve facilities across the United States. During maintenance visits, they perform comprehensive diagnostics and address any concerns on the spot.

In addition, our team provides remote diagnostics and support between visits. If an issue arises, Sydaptic’s engineers can connect to your system to troubleshoot and often resolve problems without needing to step foot on-site.

And with our 24/7 support, you’re never alone when issues arise — no matter the hour.

Warranty-Backed Confidence

Our industry-leading lifetime warranty means that when we maintain your system, you’re protected for the long haul. For facilities with older installations or non-Sydaptic systems, we can evaluate and integrate updated components as part of your maintenance strategy to bring your infrastructure up to our performance standards.

Schedule Your Maintenance Today

Proper jail control system maintenance is an investment in safety, reliability, and cost control. With Sydaptic’s preventative maintenance services, you’ll reduce unexpected repairs, avoid system failures, and keep your facility running efficiently around the clock. Contact us today to schedule a maintenance visit or enroll in a long-term maintenance plan that meets your needs.